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Privacy Policy

Privacy Policy for FathomFiveDivers.com

Fathom Five Divers is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its security. By visiting this website, you accept the practices outlined in this Privacy Policy.

Definitions

“Website” refers to fathomfivedivers.com and all content, tools, and services offered within.

I. Scope of This Privacy Policy

This Privacy Policy applies to Fathom Five Divers and any independent contractors who operate portions of this website on our behalf, insofar as their actions relate to this website. Third-party websites accessed through links from this website are not covered under this Privacy Policy but are subject to their own privacy policies.

II. Information We Collect

A. Information You Provide

To personalize your experience, respond to inquiries, or complete bookings, we may collect the following information:

  • Name
  • Contact information (e.g., address, phone number, email)
  • How you heard about us
  • Scuba certification details (if relevant to bookings)
  • Preferences for specific dive services or experiences

B. Information Collected Automatically

We automatically collect certain types of information each time you visit our website, which may include:

  • IP address
  • Browser type
  • Operating system
  • Date and time of access
  • Referring website
  • Device type used to access our website

C. Cookies

We use cookies to enhance user experience by storing certain information on your computer. Cookies help us understand how our website is used and which sections may need improvements. You can manage cookies through your browser settings, though some parts of the site may not function correctly without them.

D. Web Beacons (Action Tags)

We use action tags, also known as web beacons, in specific areas of our website. These small, invisible images help us gather usage data to enhance our services. When activated, they log information about users’ anonymous cookie IDs in an external system.

E. Third-Party Information Collection

Certain third-party services on our website (e.g., booking links, advertising) may use cookies or action tags to collect anonymous information. These are subject to the third parties’ privacy policies, not ours. You can manage third-party cookies through your browser settings or opt out at Network Advertising Initiative.

F. Children’s Privacy

We prioritize the protection of children’s privacy. We do not knowingly collect personal information from individuals under 16, except as required for certain diving certifications or training.

III. How We Use Collected Information

Our primary reasons for collecting information are to provide services, complete bookings, and enhance your online experience. We may also use your contact details to send updates about promotions, services, and policies if you opt in.

In specific cases, we may disclose information without prior consent if required by law or to protect Fathom Five Divers, its users, or the public.

We may also share anonymous, aggregated information (e.g., average website visits) with third parties for analytical or promotional purposes. This data does not include personally identifiable information.

V. Data Security

We employ security measures to protect your personal information from unauthorized access, including the use of secure servers and encryption where necessary.

V. Protecting Your Personal Information

To protect your data, you may choose to limit the personal information you share with us or adjust your browser settings to manage cookies. However, please note that certain features of our website may not function correctly without cookies enabled.

For general online privacy information, visit the Federal Trade Commission’s Privacy and Identity page.

VI. Access to Personal Information

You may contact us to inquire about personal information we may have on record. If you provided personal information via an online form, email us at [email protected] to request details.

VII. Updating Your Information

If you need to update or correct any personal information, please contact us at [email protected].

VIII. Additional Information and Policy Violations

For further details about our privacy practices, or if you believe there has been a violation of this Privacy Policy, contact us at [email protected]. We will make every reasonable effort to promptly address the issue.

IX. Privacy Policy Amendments

We may periodically update this Privacy Policy. Continued use of our website constitutes acceptance of any changes. We encourage you to review this policy periodically.

Accessibility Statement

FathomFiveDivers.com is committed to ensuring website accessibility for all users. We strive to meet the Web Content Accessibility Guidelines (WCAG) standards. Our site is designed to display correctly in current browsers, using compliant HTML/CSS to maintain usability across devices and browsers.

If you encounter any accessibility issues, please contact us at [email protected]. Be sure to specify the URL or webpage where the issue occurred, and we will make all reasonable efforts to resolve your concerns.

Messaging Terms & Conditions

Fathom Five Divers Kauai🌴 | 3450 Poipu Rd Koloa HI US 96756-8547

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Fathom Five Divers Kauai🌴. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Fathom Five Divers Kauai🌴. Fathom Five Divers Kauai🌴 reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Fathom Five Divers Kauai🌴 also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Fathom Five Divers Kauai🌴 again, just sign up as you did the first time and Fathom Five Divers Kauai🌴 will start sending messages to you again.

Info

For support regarding our services, email us at [email protected] or, if supported, text “HELP” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Fathom Five Divers Kauai🌴, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://www.fathomfive.com/privacy/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

Contact Us

For inquiries about our Privacy Policy, please email us at [email protected]